Notice of Privacy

XBA APP, SAPI DE CV (hereinafter "XBA APP"), with address to hear and receive notifications at Calle Rio Bamba 704, Col. Lindavista, Gustavo A. Madero territorial demarcation, CP 07300, Mexico City. In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the "Law"), it makes this Privacy Notice available to you, in order that you know how your data is used, disclosed and stored personal data and any information that is collected through our app (XBA APP), in order to guarantee the privacy of said information and the right to informational self-determination of people.

​

PURPOSES AND USE OF THE INFORMATION.

​

XBA APP will use your information for the following main purposes:
A. Identify and contact you.
B. Register it and register it as a client or client prospect, and have its information in our systems. C. Provide the services that you contract with XBA APP and fulfill the obligations contracted with you.

Additionally, your personal information will be used for the following secondary purposes:
I. Provide our services, contacting you and holding events for marketing and advertising purposes, as well as communicating and making our promotions available to you.
II. Notify you of changes in the general terms and conditions of the services you have contracted.
III. Comply with our obligations to the authorities, including those derived from audits.
IV. Have information and statistical records in order to know the level of satisfaction of our customers by virtue of our services.
V. Register clients in the XBA APP systems to follow up on requirements related to services.

XBA APP collects, uses, stores and / or transfers your personal data, insofar as the Law allows, in order to: sell, promote and publicize our services, as well as contact you to send you communications, notifications, notices and / or news from XBA APP.

​

If the owner of personal data does not want their personal data to be processed for the secondary purposes indicated, or any of them, they can deny us their consent from this moment by sending us their request through the following email address: comunicacion @ xba app. com

​

In the event that the Holder expresses his refusal in this regard, it will not be a reason for XBA APP to stop providing the services that he has contracted. Likewise, we inform you that you have a period of 5 (five) business days to let us know your refusal, counted from the date on which information related to your personal data has been requested.

​

TYPE OF INFORMATION COLLECTED.
 

XBA APP, will collect your data when you enter our app and create an account with a username and password, which is done at the time you decide to contract any of the services that XBA APP offers, the personal data collected can be, among others: name, address, telephone number, CURP and email address,

​

INFORMATION PROTECTION.
 

The information that XBA APP obtains through the application is protected by physical, technological and administrative security measures, always safeguarding user information. However, XBA APP cannot guarantee the protection of your personal data in the event of problems with the connections or devices of users or clients, so, despite having a sufficient security infrastructure, it is possible that they may arise Violations unrelated to XBA APP, the risks of which are assumed by the user.
 

The user is solely responsible for keeping his password and account information, which XBA APP assigns him, secret.

​

Only personnel authorized by XBA APP, who have met and observed the confidentiality requirements, may participate in the processing of your personal data. Authorized personnel are prohibited from allowing access by unauthorized persons and using their personal data for purposes other than those established in this Privacy Notice.

​

CONFIDENTIALITY OF INFORMATION.

​

XBA APP, undertakes not to share confidential information and / or personal data provided by users or customers with any third party, except as long as they have their authorization.

​

Despite its policy of not disclosing the information provided by users, XBA APP reserves the right to disclose your information, when a court order is received or proceeds against malicious users of the information contained in the application

​

Derived from the foregoing, users agree and understand that this Privacy Notice does not apply to information that users voluntarily provide when communicating with other people through electronic correspondence, chats or similar activities. It is the responsibility of the users the type of information that they disclose when participating in the activities previously indicated in this paragraph.

​

XBA APP is not responsible for the data that users provide to third parties that have promotions or links to records of their own use.

​

TRANSFER OF PERSONAL DATA.

​

XBA APP, informs you that your personal data may be transferred, to any authority, by provision of the applicable legislation, by virtue of the fact that it:

​

I. It implies that the transfer is necessary or legally required for the safeguarding of a public interest, or for the administration of justice; II. Involves the recognition, exercise or defense of a right in a judicial process; III. Disclosure is required to companies that are affiliates or subsidiaries of XBA APP and have the same internal processes and regulations.

​

Personal data may only be transferred to third parties other than those mentioned above by:

​

I. Express consent,

II. By resolution or order of judicial or administrative authority and;

III. In the case of personal information that by provision of a law is considered public.

​

XBA APP may transfer your personal data to third parties related commercially or contractually with XBA APP; as long as it is necessary to fulfill the purposes described in this Privacy Notice.

​

Therefore, XBA APP may transfer your personal data to the following entities:

​

Affiliated companies and subsidiaries of XBA APP.

​

Third party service providers for the fulfillment of the legal obligations acquired by XBA APP.

​

Business partners with whom XBA APP carries out agreements or contracts focused on the development of new services.

​

Third parties derived from a corporate restructuring, including, divisions, mergers, consolidations, sale, liquidation or transfer of assets.

​

OTHER TRANSMISSIONS PROVIDED FOR IN THE LAW AND ITS REGULATIONS.

​

Third parties and entities receiving personal data assume the same obligations and / or responsibilities of XBA APP in accordance with what is described in this Privacy Notice. XBA APP will ensure that said third parties maintain adequate administrative, electronic, technical and physical security measures to protect your personal data, and that said third parties use your personal data solely and exclusively for the purposes for which they were hired and in accordance with the This Privacy Notice and with the Law.

​

ARCO RIGHTS.
 

The means that the user has to exercise the rights of access, rectification, cancellation and / or opposition, provided for in the Law, may do so by contacting the person responsible for data protection of XBA APP.

​

ACCESS AND RECTIFICATION.
 

The Owner may request that XBA APP let him know what personal data it keeps in its databases, likewise, the Owner may require that if there is an error in them, they be rectified.

​

CANCELLATION.
 

The Holder may request that the personal data be canceled and / or deleted from the XBA APP databases, either personally or through their duly accredited legal representative. There are cases in which personal data cannot be canceled by provision of law.
 

OPPOSITION.
 

The Holder can oppose the treatment that is given to their personal data, either personally or through their legal representative.

​

The Holder may at any time revoke the consent he has given to XBA APP, for the processing of his personal data, limit the use or disclosure of the same and / or request their return, as well as exercise the ARCO Rights provided for in the Law, by sending your request to the email address communication @ xba app.com

​

Likewise, the Holder may also exercise his rights by sending a written request including his full name, telephone number, address and / or email to hear and receive notifications and a simple copy of his official identification to the following address: Calle Rio Bamba 704, Col. Lindavista , territorial demarcation Gustavo A. Madero, CP 07300, Mexico City.

​

Said request must be sent in attention to the person responsible for the protection of personal data of XBA APP.

​

In accordance with the provisions of Article 29 of the Law, XBA APP will respond to your request within a maximum period of 20 (twenty) business days from the date of receipt of your request for access, rectification, cancellation or opposition, it is It will give you an answer about the origin of the same by means of an email addressed to you, sent to the email address that you have indicated in the application itself or by sending a letter to the address that you have indicated. Within this period we will inform you about the origin of this. XBA APP will be considered to have complied with the response to your request, at the time you deliver the correspondence to the postal service, or on the date you respond to your email message.

​

LIMITATION ON THE USE OR DISCLOSURE OF PERSONAL DATA.

​

Likewise, the Owner may limit the use or disclosure of their personal data in accordance with the following:

I. Register in the Public Registry to avoid Publicity by the Federal Consumer Prosecutor's Office.

II. Request XBA APP to register for the "Exclusion List", in order not to receive information about our products and services.

​

RESPONSIBLE FOR DATA PROTECTION.

​

The data protection officer establishes the controls and processes to protect personal data against loss, impairment, alteration, destruction, use, access or unauthorized treatment. Likewise, XBA APP, has established the processes of attention to users, so that they can exercise their rights of access, rectification, cancellation and / or opposition provided for in the Law.

The person responsible for data protection will ensure that the personal data contained in the databases are relevant, correct and updated for the purposes for which they were collected and when they are no longer necessary for the fulfillment of the planned purposes, they must be canceled. .

​

The user may make any comment regarding this Privacy Notice or exercise the rights that the Law grants him before the Data Protection Officer of XBA APP, located at Calle Rio Bamba 704, Col. Lindavista, Gustavo A. Madero territorial demarcation , CP 07300, Mexico City, or by sending an email to the following address: comunicacion@xba-app.com .

CHANGES TO THE PRIVACY NOTICE.
 

XBA APP may modify this Privacy Notice at its sole discretion, such changes will be made known to XBA APP users, through our application, in the Privacy Notice section.

​

ACCEPTANCE OF THE PRIVACY NOTICE.
 

This Comprehensive Privacy Notice constitutes a valid agreement between the user and XBA APP, if the user uses the XBA APP Services, it means that they have read, understood, accepted and consequently agreed to the terms of said Privacy Notice. In the event that the user does not agree with the terms of this privacy notice, they should not provide any type of information, nor use the Services or any type of information related to this application.

​

DOUBTS AND COMPLAINTS
 

XBA APP makes available to the user the email comunicacion@xba-app.com to get in touch, in case of presenting any complaint or doubt regarding the services. Likewise, the user may send their doubt or complaint to the XBA APP address located at Calle Rio Bamba 704, Col. Lindavista, Gustavo A. Madero territorial demarcation, CP 07300.

​

XBA APP recognizes that it is possible that the XBA APP application may present failures, so if any occur on this site, you must communicate it by sending an email to the following address: comunicacion@xba-app.com

​

QUESTIONS OR COMMENTS.
 

If the Owner has any questions about this Privacy Notice, please contact XBA APP through the email address: atencion@xbaapp.com.

​

COMPLAINTS.

If the Holder considers that his right to the Protection of Personal Data has been subject to improper treatment or contrary to the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, he may file a complaint or complaint. before the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI)